Privacy Policy

Total Source is committed to protecting your privacy and transparency in our data collecting practices. We will only use the information that we collect about you lawfully.

We collect information about you for 2 reasons:
1.    to process your order
2.    to provide you with the best possible service


We will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future. To opt in for Marketing emails, you will be required to select this option on various pages like our Newsletter page on our site and you also have the opportunity to do so at checkout. This is your choice and it is not an automatic sign up for yourself when you use our website or our services. We also have applied strict unsubscribe options on all our email correspondence from these Marketing relating emails if you wish to unsubscribe in the future. 


The type of information we will collect about you includes:

your name
phone number
email address


We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check your details that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.


The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We also protect our visitors right to request corrections or deletions of their stored data.


We may use technology to track the patterns of behaviour of visitors to our site, using "cookies" which would be stored on your computer. You can usually modify your browser to prevent this happening. We never store credit card details; these will have to be entered every time you place an order. All data is anonymous and not used for identifying individuals.

If you have any questions/comments about privacy, you can email us at



Visitors to our websites
When someone visits we collect standard internet log information. The Information we gather in our standard internet log information does not identify anyone and is only used to statistical purposes including the establishment of visitor numbers, most popular pages and features, and most popular browser types. We also look at details of visitor behaviour patterns such number of visitors to various parts of our site.

We do not make any attempt to find out the identities of those visiting any of our websites. All data is anonymous and not used for identifying individuals. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

What are cookies?
Cookies are text files containing small amounts of information which are downloaded to your computer or device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. 

Cookies do lots of different jobs, like recognise a user’s device, letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.